AASP Code of Ethics
To our customers we promise:
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To perform high-quality service with trained personnel, using competitively-priced, quality products appropriate for the repair.
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To offer valid written estimates and keep customers informed of significant changes in the service process.
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To conform to all applicable federal, state and local laws.
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To maintain a sense of personal obligation to our customers.
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To offer resolutions if the expectations of our customers are not met.
To our employees we promise:
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To encourage continuous training.
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To provide a quality work environment.
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To manage our businesses in a professional and sensitive manner.
To the automotive industry we promise:
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To uphold the highest standards of our industry.
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To attempt correction of any abuses within our automotive community.
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To be aware and proactive in response to changing technology and legislation.
